💬 What Travelers Say

“We left a suitcase on a platform at Tokyo Station which contained items precious to my son. After a Google search, my wife found Japan Lost and Found Service. We were a little hesitant to use such a service at first, but Yusuke was quick to respond, secured the item before requesting any payment, and did exactly what he promised!”

— 🇦🇺 T.W., Australia

🧩 Why Lost Item Recovery in Japan Can Be Difficult

You realized it was missing after moving on

You may already be in another city or back home, making it difficult to return to the place where you lost it.

Contacting facilities in Japanese can be difficult

Lost & found inquiries may require phone calls or online forms in Japanese.

It’s not always clear who to contact

Who to contact depends on where you lost it — an airport, rail operator, hotel, or police station.

Getting a found item back can still be complicated

Even after your item is found, you may still need to arrange pickup, packaging, and international shipping.

💡 How We Help Recover Your Lost Item in Japan

🔍 Contacting facilities in Japan

We contact airports, train stations, hotels, taxi companies, police stations, and other relevant facilities in Japanese to help locate your item.

🚚 Local pickup & secure packaging

Once your item is found, we arrange to have it collected or sent to us in Japan, then package it safely for international delivery.

🌍 International shipping to your address

We handle the international shipping process and coordinate delivery to your address overseas.

 

📍 Where Did You Lose Your Item?

🤔 FAQ