Lost Your Phone in Japan? We Help You Find It and Get It Back.
Japan Lost and Found Service helps international travelers find lost phones in Japan, arrange pickup, and ship them overseas.
60+ lost item cases handled · Travelers from 20 countries
Need help finding your phone?
We can contact relevant facilities in Japan and help locate it.
Already know where your phone is being held?
We can arrange pickup and international delivery.
💬 What Travelers Say
⭐⭐⭐⭐⭐ Average Rating: 4.9/5
31 customer reviews
“Lost my phone on the last day of travel. They quickly located and shipped it back to America 🇺🇸. I was back with my phone in no time!”— 🇺🇸 Elijah Elfo, USA
🧩 Why Lost Phone Recovery in Japan Can Be Difficult
Lost your phone while traveling in Japan?
Recovering it can become much harder once you have continued your trip or returned home.
💡 How We Help Recover Your Lost Phone in Japan
We handle the difficult parts of recovering your lost phone in Japan — so you don’t have to.
🚀 How It Works
Tell us what happened. We’ll review your case and guide you through the right next steps.
1. Submit Your Request
Tell us what you lost and where it may have been left.
2. We Review Your Case
We review your situation and recommend the most suitable service.
3. Confirm the Service & Payment
We’ll explain the service details and payment process before we begin.
4. We Start the Recovery Process
Depending on your case, we’ll search for your item, arrange pickup, or prepare it for delivery.
💰 Pricing
Choose the service that matches your situation — whether you need help finding your item, getting it back, or both.
Additional Information
- Delivery Handling Fee varies depending on the item, destination, and handling required.
- Payments are securely processed through Stripe.
Not sure which service is right for you?
Tell us what happened and we’ll recommend the best option for your situation.
🤔 FAQ
Can you help if I have already left Japan?
Yes. You can request our service from overseas. We can contact relevant facilities in Japan and arrange pickup without you having to return to Japan.
Can you help if my phone has not been found yet?
Yes. We can contact relevant facilities in Japanese to help locate your phone.
What if my phone has already been found?
If you already know where your phone is being held, our Pickup & Delivery Service can arrange collection in Japan and international delivery.
Can you track my phone using GPS or Find My iPhone?
We cannot access or remotely track your phone. If you have location information from Find My or another tracking service, you can share it with us and we’ll use it to help determine which facilities to contact.
What information should I provide about my lost phone?
Tell us the phone model, color, case, lock screen wallpaper, and any other identifying features, as well as when you last had it and where you think you may have lost it.
Can every phone be shipped internationally?
Not always. Shipping options depend on the phone, destination, customs requirements, and carrier restrictions. We’ll confirm the available options for your case.
🎉 Recent Recovery Cases
Real examples of how we help travelers recover their items from Japan.
Lost iPhone in a Yokohama Taxi → Returned to the USA
- Lost: iPhone left in a taxi in Yokohama
- Situation: The traveler had already returned home to the USA and had received no reply from the taxi company.
- Result: We contacted the taxi company, retrieved the iPhone in Japan, and shipped it safely to the USA.
👋 Meet the Founder
Yusuke Baba — Founder, Japan Lost and Found Service
When I lost my MacBook on my honeymoon, I felt the same anxiety many travelers experience — far from home, unable to communicate, and unsure what to do next.
That experience inspired me to create a service that helps international visitors recover their lost items in Japan — safely, personally, and with care.
Every case is handled by our team with the same care and attention we'd give our own belongings.