Lost Something at an Airport in Japan? We Help You Find It and Get It Back.
Japan Lost and Found Service helps international travelers find lost items at airports in Japan, arrange pickup, and ship them overseas.
60+ lost item cases handled · Travelers from 20 countries
Need help finding your item?
We can contact relevant airport facilities in Japan and help locate it.
Already know where your item is being held?
We can arrange pickup and international delivery.
💬 What Travelers Say
⭐⭐⭐⭐⭐ Average Rating: 4.9/5
36 customer reviews
“I had a great experience. I left my computer at baggage control. I was able to find the computer by calling the airport, but they wouldn't ship it to me in Texas. I found this company and they charged $300 plus the shipping fee. It's my work computer so totally worth it. I got it back in just around one week which was awesome.”— 🇺🇸 Amy Clary, USA
🧩 Why Airport Lost Item Recovery in Japan Can Be Difficult
Lost something while traveling through an airport in Japan?
Recovering your item can become much harder once you have left the airport or flown out of Japan.
💡 How We Help With Airport Lost & Found
We handle the difficult parts of recovering your lost item from an airport in Japan — so you don’t have to.
🚀 How It Works
Tell us what happened. We’ll review your case and guide you through the right next steps.
1. Submit Your Request
Tell us what you lost and where it may have been left.
2. We Review Your Case
We review your situation and recommend the most suitable service.
3. Confirm the Service & Payment
We’ll explain the service details and payment process before we begin.
4. We Start the Recovery Process
Depending on your case, we’ll search for your item, arrange pickup, or prepare it for delivery.
💰 Pricing
Choose the service that matches your situation — whether you need help finding your item, getting it back, or both.
Additional Information
- Delivery Handling Fee varies depending on the item, destination, and handling required.
- Payments are securely processed through Stripe.
Not sure which service is right for you?
Tell us what happened and we’ll recommend the best option for your situation.
🤔 FAQ
Can you help if I have already left Japan?
Yes. You can request our service from overseas. We can contact relevant facilities and arrange pickup without you returning to the airport yourself.
Can you help if my item has not been found yet?
Yes. We can contact relevant airport facilities in Japanese to help locate your item.
What if the airport has already found my item?
If you already know where your item is being held, our Pickup & Delivery Service can arrange collection in Japan and international delivery.
Can you help if I don’t know exactly where in the airport I lost it?
Yes. Tell us as much as you remember, such as the airport, terminal, airline, date, and approximate location. We’ll review your case and determine which facilities to contact.
Which airports in Japan can you help with?
We can assist with lost items at airports across Japan, including Narita and Haneda airports.
Can every item be shipped internationally?
Not always. Shipping options depend on the item, destination, customs requirements, and carrier restrictions. We’ll confirm the available options for your case.
🎉 Real Recovery Cases
Real examples of how we help travelers recover their items from Japan.
Suitcase Left at Narita Airport → Located and Returned to Hanoi
- Lost: Suitcase left at Narita Airport
- Situation: The traveler had already continued to Hanoi and did not know whether the suitcase had been found.
- Result: We located the suitcase and coordinated its return to Hanoi without the traveler needing to return to Japan.
👋 Meet the Founder
Yusuke Baba — Founder, Japan Lost and Found Service
I once lost my MacBook during my honeymoon, so I know how stressful it can be to lose something important while traveling.
That experience is one of the reasons I started Japan Lost and Found Service—to help travelers who are dealing with the same situation, especially when language and distance make recovery difficult.